Delivery conditions

Gerstner's Sweet World – now also quickly and easily deliverable to your home

Deliveries within Vienna: We are of course happy to take the necessary precautions to ensure your health and that of our employees:

Simple, secure online payment
Delivery fee: regardless of weight € 14.90
Your delivery will be placed in front of your door after ringing the bell

Pickup & Deliveries: Products ordered by 11:00 AM can be delivered on the same day (excluding custom orders). Orders placed after 11:00 AM will be delivered on the next working day.

Pickup: Monday to Sunday between 10:00 AM and 10:00 PM
Delivery: Monday to Friday between 10:00 AM and 6:00 PM (no delivery on Saturday, Sunday, and public holidays)

Deliveries outside of Vienna & to foreign countries: Many of our products can be delivered within the European Union.

To Austria: 1 - 2 working days & delivery fee: regardless of weight € 15.00

To Germany: 2 - 3 working days & delivery fee up to 30 kg: € 20.00

Rest of Europe (Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Romania, Slovakia, Slovenia, Spain, Sweden, Estonia): 3 - 7 working days & delivery fee up to 30 kg: € 38.00.-

To Portugal: 3 - 5 working days & delivery fee up to 30 kg: € 45.00

For special delivery times, express deliveries (for an additional charge), or other questions and requests, we are happy to assist you between 10:00 AM – 6:00 PM at +43 (1) 526 13 61.

Enjoyment can be so simple – we warmly invite you to it!